Privacy protection

The company Gaveia d.o.o. undertakes to protect your personal data. We guarantee to our clients that we will treat all your personal data as confidential information and a business secret. Please check the privacy protection policy from time to time for possible changes.

The company Gaveia d.o.o. respects your privacy and undertakes to protect your personal data. Collection and retention of data are carried out in keeping with the provisions of the Personal Data Protection Act.

1. Data covered by the data protection policy and the purpose of their use

Your personal data (name and surname, address, email address, telephone/mobile phone numbers) and other data which you enter when making a booking and wish to remain secret, are exclusively used for the following purposes:

  • to ensure that the desired service is provided
  • to respond to your request as efficiently as possible
  • statistical data processing
  • service promotion via newsletter
  • possibility of sending you publications and brochures.

Your personal data is protected and is exclusively used for the above quoted purposes. By providing your personal data, you agree that the company Gaveia d.o.o. can contact you for the said purposes. At that point, you will be added to our mailing list and consent to contact by the company Gaveia d.o.o. Protection of your data is safe and permanent. If you do not wish to have any contact with the company Gaveia d.o.o., by your express declaration, you can be removed from the mailing list, following which the company Gaveia d.o.o. will no longer use your data for promotional purposes, but solely for the creation of its clients’ database and for IT statistical data processing.

2. Use of data covered by the data protection policy

Without your consent, your personal data is not made available to any third party outside the company Gaveia d.o.o., except:

  1. in the event that it is required from us to fulfil our legal obligations
  2. in cases when it is required in order to protect your life or bodily integrity and you are not able to give your approval for the processing of your personal data
  3. in cases when it is essential in order to fulfil tasks which are carried out in the public interest
  4. in cases when you personally published that data
  5. in cases when involvement of another party is essential for proper functioning of the website. In those cases and, prior to the delivery of personal data, the other party, the company Gaveia d.o.o. undertakes to keep business secrets.
  6. in the event of eventual sale or legal succession, the company Gaveia d.o.o. reserves the right of sale or transfer of your data to a third party which:
    • conducts its business within the framework of similar activities or services
    • consents to being the company Gaveia d.o.o. successor regarding preservation and protection of the collected data
    • approves the binding aspects of this personal data protection policy.

By completing forms on our website, you guarantee that the information entered is accurate and that you fully agree with the provisions of our personal data protection policy and the terms quoted therein. Adhering to a ”no spam” policy, the company Gaveia d.o.o. seeks your permission to send information about special deals and discounts. The company Gaveia d.o.o. is not liable for any accidental errors occurring due to force majeure or any other justifiable circumstances, by which an accidental breach in the protection of your data has been committed, but guarantees that, if possible, the said error will be removed as soon as possible.

3. Use of cookies

What is a Web Cookie?

We use cookies as small text files which might be saved in your browser. In general, cookies are used to retain user preferences, store information for e.g. shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies can also collect and provide some basic personal information about you. When you enter our website using a cookie, you can be asked to fill a form providing information, such as your name and interests. That information is then packaged into a cookie and sent to your Web server where it’s stored. As a rule, cookies will make your browsing experience better.

While using our website with your browser settings adjusted to accept all cookies, we will consider this as you agreeing with all the terms of our privacy terms, and that you consent to our use of cookie described in this Policy.

How do we use cookie?

First things first – the major preoccupance of ours is to keep all stored data safe. That means we’re committed to protecting and safeguarding any personal data you provide to us. If we receive information from a child under 18 years old, we reserve the right to delete it. We use cookies to offer you the best deal that we believe to be of interest to you at the right time.  The website of the company Gaveia d.o.o. uses third-party cookie to obtain statistical data on visits, such as time spent on page, pages you’ve been looking for, city IP address of the user, browser information and others standard statistical informatin. All collected data is being used for marketing acitvity, and for making your web experience better.

How to disable cookies?

You have the right to disable cookies on this site, as well as on other sites. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

For more information about cookies, visit:

4. Personal data protection

Users of web pages of the company Gaveia d.o.o. give their personal data on a voluntary basis. Service users’ personal data is required in the process of provision of a desired service and will be used for further mutual communication (for example, a letter of intent, payment instructions, information on service provision, etc.).

The company Gaveia d.o.o. is obliged not to take outside the country users’ personal data nor to pass it on any third party, except for partners who participate in the provision of the agreed service (for example, accommodation, air carriers, other carriers, etc.).

Users’ personal data will be kept in the data base, in line with the company Gaveia d.o.o.’s Board decision about collection, processing and retention of personal data.

The company Gaveia d.o.o. reserves the right to use service users’ personal data for marketing purposes (for example, dispatching of information, special offers, promotions, newsletters, etc.). Users have the possibility to unsubscribe themselves at any time using the link “unsubscribe” at the end of each mail or by sending their request to

Objection to personal data processing for marketing purposes will not affect arrangement and/or provision of the required services.

5. Children’s personal data protection

From direct communication with children on the Internet, we are aware of unique problems that the protection of their privacy represents. Our Internet pages which could attract children and which could possibly collect personal data on children under the age of 14, have been designed with the intention to, as far as possible, protect children’s rights, as well as their privacy.

According to that intention and efforts we:

      • DO NOT collect, DO NOT use and DO NOT reveal data which would enable contact with children on the Internet, except in cases of promotional games on the Internet. Data for contacts on the Internet is used without parents’ permission only for responding directly to children’s requests and will not be used for any other purposes.
      • We DO NOT collect personal data outside the Internet, except for the purposes of prize delivery and that only with parents’ permission
      • We DO NOT pass to any third parties any personal data without the prior permission of parents
      • We DO NOT let children, without their parents’ permission, publically post or in any other way, distribute their personal data or other materials which they send to us and through which they could be contacted and we do not encourage children to, due to taking part in some competition or any other activity, reveal more data than is necessary for taking part in the said activities.

In the event that children under the age of 14 are allowed to take part in competitions, we request that, beforehand, they ask permission to participate from their parents or legal representatives and to enter their parents’ or legal representatives’ email addresses.

If children under the age of 14 win a prize, their parents or guardians are advised of it by email, phone or in writing. Children’s personal data will be removed from our database if their parents ask us to do so.

As a parent or a guardian, you always have the right to request to view all the personal data which we have obtained from one of our website pages concerning your children; you can request removal of the data (if the said data is still stored in our database), and/or ban us from any further collection and use of your children’s data. If you are a parent and wish to exercise that right, please get in touch with us.

Apart from the above quoted, the company Gaveia d.o.o. also guarantee the protection of children’s personal data, anticipated by special laws regulating those issues.

6. Personal data change

You can contact us at any time to view the personal data which we have received from you. You can also update, correct or remove it. Until then, the company Gaveia d.o.o. will use your current data.

7. Consent for use of personal data

By completing forms on this website, you guarantee that the information you entered is accurate, that you have the capacity to exercise rights and are authorised to dispose with the provided information, as well as that you fully agree that the company Gaveia d.o.o. uses and collects your data in keeping with the law and the terms of our personal data protection policy.

8. Changes in privacy protection policy

If any changes should occur in the privacy protection policy, we will post the said changes on this website, so that you can always keep informed about them.

Gaveia d.o.o.