Campsite facilities
Is there an ambulance at the campsite?
There is no infirmary on the campsite. The nearest one is only 500 m away, in the city of Vrsar.
I am a disabled person. Is the campsite adapted for me?
The campsite is partly adapted for disabled persons. The campsite has a sanitary point adapted for disabled persons (sanitary point number 2). The beach is not fully adapted, but it has special entrances into the sea, with safety rails.
Is there animation at the campsite?
The campsite has a diverse range of sports activities - from exciting water sports, tennis or pedalling to light outdoor exercise. For children there is a children's playground at the campsite, while for adults there are fun programs every night. There is also live music every Thursday at the Vala Restaurant.
Does Orsera Camping Resort have WI-Fi?
The reception area and some parts of the campsite are covered with the free Wi-Fi.
Is there a facility at the campsite where I can wash my camper van and car?
There is a place to wash your car or camper at the campsite. It is located on one of the sanitary points in the campsite.
Reservation
Which accommodation units can I choose for my holiday?
If you want to stay in your own tent, camper or caravan, the Orsera Camping Resort campsite offers you different types of pitches - Standard, Comfort, Comfort Mare, Premium Mare i Vista Mare. All pitches have electricity and water connection. If you like to stay in the nature but do not have your own trailer - our recommendation is to stay in mobile homes Superior.
We would like to spend our summer holiday with our friends, on two pitches. Can we book two adjoining pitches?
It is not possible for us to book adjoining pitches. We will note your preference for the vicinity of pitches upon booking in order for your wish to be taken into consideration, subject to availability. On your arrival at the campsite, you will be given the number of the pitch where you will be accommodated at the campsite reception. The same terms apply to mobile homes.
Can I book a specific pitch or mobile home number?
It is not possible for us to book the preferred pitch or mobile home number. We will, however, note your preference upon booking in order for your wish to be taken into consideration, subject to availability. On your arrival at the campsite, you will be allocated a pitch or mobile home number at reception.
Is it necessary to book accommodation at Orsera Camping Resort?
At Orsera Camping Resort you can also stay without prior booking, but we would certainly recommend accommodation booking for two reasons: the price is more favorable if you book your preferred accommodation in advance, compared to the price on arrival. Also, in this way you are avoiding the risk of being left without accommodation at the campsite.
Is the sojourn tax included in the booking price?
Sojourn and environmental taxes are not included in the price. Sojourn and environmental taxes are paid by the guest at the campsite reception.
Reception
What is reception opening hours?
Reception is open 24 hours a day.
What documents do I need for check-in?
Personal ID documents are needed for check-in, such as passport or ID card. The documents are returned to guests once their invoice has been settled or upon their departure.
Which credit cards for payment are accepted by reception?
Orsera Camping Resort accepts American Express, Diners Club, Eurocard - Master Card, Visa and Maestro credit cards. Payment is also possible with cash dispenser cards and in cash. Payment by credit card is charged in Croatian kuna (HRK). Your bank charges the amount converted into the national currency of your account. As a result of the conversion, there is a possibility of difference between the amount withdrawn from your account and the amount on the campsite bill in Croatian kuna (HRK).
What camping cards does Orsera Camping Resort accept?
Orsera Camping Resort accepts CKE, ACSI and Avtokampi.si cards in order for you to benefit from additional discounts, directly at reception.
We have booked a pitch at Orsera Camping Resort. What are the check-in and check-out times?
At Orsera Camping Resort check-in is from 2 p.m. and check-out by noon.
We have booked a mobile home at Orsera Camping Resort. What are the check-in and check-out times?
For mobile homes, at Orsera Camping Resort, check-in is from 2 p.m. and check-out by 10 a.m.
Pitches
If we do not like the location of the pitch allocated to us, can we choose another one?
If you not like your pitch please contact the campsite reception. Depending on availability at the campsite, reception will do their best to find a pitch, mobile home with which you will be happy, making sure that you get the pitch or mobile home of the category you booked.
We would like to spend our summer holiday with our friends, on two pitches. Can we book two adjoining pitches?
It is not possible for us to book adjoining pitches. We will note your preference for the vicinity of pitches upon booking in order for your wish to be taken into consideration, subject to availability. On your arrival at the campsite, you will be given the number of the pitch where you will be accommodated at the campsite reception.
Are electricity and water included in the pitch price?
Electricity and water are included in the pitch price at the Orsera Camping Resort.
Are the Orsera Camping Resort pitches located in the shade?
Some pitches at Orsera Camping Resort are situated in the shade. It is not possible to reserve a specific pitch, only the type. Therefore, if you want to reserve a pitch in the shade, it is necessary to mention it first. Your wish will be fulfilled according to availability.
What is the electricity power?
The power connections have 10 to 16A power depending on the type of pitch, and a power frequency of 50Hz. To use the electricity on the plot, you need a EURO 3-pin adapter.
Is there a parking place on the pitch?
The price of the pitch includes parking for one car or motorcycle. If the guest arrives with more than one car it will be charged according to the price list of the campsite.
What does the pitch price include?
Pitch price includes one caravan or one tent + one car or motorcycle + children's tent (1.5 m) on the plot or near the campsite, or motorhome (camper) + children's tent (1.5 m) on or near the campsite.
Mobile homes
How much is charged for the final cleaning in campsite mobile homes?
Final cleaning for the mobile homes is 37 €. It includes cleaning and the bed initial set of linen and towels.
Are the mobile home bed linen and towels included in the price?
The price of final cleaning includes the initial set of bed linen and towels - top and bottom sheets, pillow for double bed, two sheets and pillow for 2 single beds and 2 towels per person for the number of persons in the mobile home.
Are pets allowed in mobile homes?
Pets are not allowed in mobile homes Superior.
Is parking provided for mobile home guests?
For guests of mobile homes there is parking for 1 car, which is included in the price. If the guests come with more than one car, each additional one will be charged according to the campsite price list.
Are there any swimming pools for mobile home guests?
There are no pools at the campsite for the mobile home guests.
What household appliances do the campsite mobile homes contain?
Mobile homes Superior are equipped with a microwave, stove and refrigerator.
Do mobile homes have safes?
Mobile homes at Orsera Camping Resort do not have a safe.
Is smoking allowed in mobile homes?
Smoking in the mobile homes is not allowed.
Can I rent a children's bed for my mobile home?
It is possible to rent a baby cot for free in mobile homes Superior.
Sanitary points
Is there a laundry room at the campsite?
There is a laundry facility on the campsite. It is located on sanitary point number 2.
What do campsite sanitary points contain?
The Orsera Camping Resort sanitary facilities have showers and washbasins with hot water, baby changing rooms, children's bathrooms, laundry facilities, washers, tumble dryers, ironing boards, bathrooms for the disabled and pet showers.
Can I rent a bathroom just for my family?
It is not possible to rent a private bathroom for your family at Orsera Camping Resort.
Pools
Is there a swimming pool at the campsite?
Inside the Orsera Camping Resort there isn't a swimming pool.
Beach
Is the campsite far from the sea?
Orsera Camping Resort is located right on the sea. The beaches are decorated with pebbles and with stone plateaus.
We are going on holiday with our pet. Is there a beach adapted for pets at the campsite?
At Orsera Camping Resort, pets are allowed in a separate section of Orsera Camping Resort beach.
Is there a naturist beach at the campsite?
Orsera Camping Resort is a textile campsite, so it does not have a naturist beach.
Pets
We are going on holiday with our pet. Is there a beach adapted for pets at the campsite?
At Orsera Camping Resort, pets are allowed in a separate beach section of Orsera Camping Resort.
Are pets allowed in mobile homes?
Pets are not allowed in mobile homes Superior.
Are there any particular campsite zones where pets are not allowed?
Pets are not allowed outside the dog area of the campsite, unless it is a guide dog.
Parking
Is there a parking place on the pitch?
The price of the pitch includes parking for one car or motorcycle. If the guest arrives with more than one car it will be charged according to the price list of the campsite.
Is parking provided for mobile home guests?
For guests of mobile homes there is parking for 1 car, which is included in the price. If the guests come with more than one car, each additional one will be charged according to the campsite price list.
House rules
Is there a period reserved for peace at the campsite, when entrance and exit are not permitted?
At Orsera Camping Resort, the peace period starts at 23:00 and lasts until 07:00 in the morning.
Is barbecuing allowed at the campsite?
No fire is allowed on the pitch and barbecuing is only possible if it is an electric grill or gas grill. There are also fixed grills that are set up in the campsite. Also, mobile home guests have their own charcoal grill at their disposal.
Is there security at the campsite?
There is a security service at the campsite 24 hours a day.
We haven't arrived on time to the campsite. Is entrance to the campsite by car allowed during the night?
Entrance to the campsite is allowed from 7:00 to 23:00.
Are there any particular campsite zones where pets are not allowed?
Pets are not allowed outside the dog area of the campsite, unless it is a guide dog.
Distances
Is there a connection with the centre of the town of Vrsar?
Since the city centre is only 700 meters away, it is possible to walk to the city or take a car.
What are the Orsera Camping Resort GPS coordinates?
The Orsera Camping Resort GPS coordinates are 45°09'21.0"N 13°36'35.1"E.
